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Privacy Policy

Royaverse (Pty) Ltd

Last updated: January 2026

1. Introduction

Royaverse (Pty) Ltd (“Royaverse”, “we”, “us”, “our”) respects your privacy and is committed to protecting personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA).

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or engage with our services.

2. Personal Information We Collect

We may collect the following information:

  • Full name and surname

  • Email address

  • Phone number

  • Company name

  • Project or enquiry details submitted via forms or chat

  • Technical information (IP address, browser type, device information)

  • Website usage data (via cookies or analytics tools)

We only collect information that is necessary for legitimate business purposes.

3. How We Collect Information

Personal information is collected when you:

  • Complete a contact or enquiry form

  • Use our website chat feature

  • Email or contact us directly

  • Subscribe to updates or communications

  • Browse our website (via cookies and analytics)

4. Purpose of Processing

We process personal information to:

  • Respond to enquiries and requests

  • Provide software development and consulting services

  • Prepare proposals, quotes, and contracts

  • Improve our website and services

  • Comply with legal and regulatory obligations

  • Communicate regarding projects, services, or updates

We will not use your information for unrelated purposes without consent.

5. Lawful Basis for Processing

We process personal information based on:

  • Your consent

  • Performance of a contract or steps prior to entering a contract

  • Legitimate business interests

  • Compliance with legal obligations

6. Information Sharing

We do not sell or rent personal information.

We may share information with:

  • Employees or contractors involved in delivering services

  • Trusted third-party service providers (e.g. hosting, analytics, cloud platforms)

  • Legal or regulatory authorities where required by law

All third parties are required to maintain appropriate confidentiality and security measures.

7. Data Storage & Security

We take reasonable technical and organisational measures to protect personal information, including:

  • Secure servers and cloud platforms

  • Access controls

  • Encryption where appropriate

While we take security seriously, no system is completely risk-free.

8. Data Retention

We retain personal information only for as long as:

  • It is required to fulfil the purpose for which it was collected

  • Required by law or contractual obligations

9. Your Rights Under POPIA

You have the right to:

  • Access your personal information

  • Request correction or deletion

  • Withdraw consent (where applicable)

  • Object to processing

  • Lodge a complaint with the Information Regulator of South Africa

Requests can be made via the contact details below.

10. Cookies

Our website may use cookies to enhance user experience and analyse usage.
You may disable cookies through your browser settings.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

12. Contact Information

For privacy-related queries or requests:

Royaverse (Pty) Ltd
Email: info@royaverse.co.za
Website: www.royaverse.co.za

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Terms of Service

Royaverse (Pty) Ltd

Last updated: January 2026

1. Acceptance of Terms

By accessing or using this website or engaging Royaverse’s services, you agree to these Terms of Service. If you do not agree, please do not use our website or services.

2. Services

Royaverse provides:

  • Software development

  • Web and mobile applications

  • AI-driven solutions

  • Consulting and related technology services

All services are provided subject to written proposals, quotations, or contracts.

3. No Guarantees

While we strive for high-quality results:

  • Software development outcomes may vary

  • Timelines and costs are estimates unless contractually agreed

  • No guarantees of specific business, financial, or technical outcomes are made unless expressly stated in writing

4. Intellectual Property

Unless otherwise agreed in writing:

  • All intellectual property developed remains the property of Royaverse until full payment is received

  • Third-party tools, frameworks, or libraries remain the property of their respective owners

Clients are responsible for ensuring they have rights to any content provided to Royaverse.

5. Website Use

You agree not to:

  • Use the website for unlawful purposes

  • Attempt to gain unauthorised access

  • Introduce malicious code or disrupt services

We reserve the right to restrict access for misuse.

6. Limitation of Liability

To the maximum extent permitted by law:

  • Royaverse shall not be liable for indirect, incidental, or consequential damages

  • Use of the website and services is at your own risk

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content, policies, or practices.

8. Confidentiality

Any confidential information shared will be treated as such and may be subject to a separate Non-Disclosure Agreement (NDA).

9. Governing Law

These Terms are governed by the laws of the Republic of South Africa.

10. Changes to Terms

We may update these Terms at any time. Continued use constitutes acceptance of the updated Terms.

11. Contact

For questions regarding these Terms:

Royaverse (Pty) Ltd
Email: info@royaverse.co.za

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